Support

Need help with the JM Training Performance app? Reach out using any of the options below and our team will get back to you as soon as possible, typically within one business day.

Common Questions

I can't log in to the app.
Use the "Forgot Password" link on the sign-in screen to reset your password. If you still can't get in, email us from the address associated with your account and we'll help you restore access.

How do I update my profile or notification settings?
Open the app, tap your profile icon, and choose Settings. From there you can update your personal details and manage notifications.

How do I delete my account?
You can request account deletion from within the app under Settings, or by emailing [email protected] with the subject line "Account Deletion." We'll confirm once your account and associated personal data have been removed.

The app isn't loading correctly.
Make sure you're running the latest version of the app from the App Store or Google Play. If the issue continues, try signing out and back in, or reinstalling the app. Still stuck? Email us with your device model and a description of the problem.

Policies

Please review our Privacy Policy and Terms & Conditions for details on how the app works and how we handle your information.